Everything you want to know before you say yes
Timing, proofs, printing and what to send us, all in one place. Can't find your answer? We reply within 24 hours.
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The 5 things every bride asks first
How long does it take?
About 7 weeks for printed cards. Your sketch arrives in just 2–3 business days.
What do I need to send?
Any photo, or just your venue's address or a link. No photo rules.
Will I see it first?
Always. You approve the sketch and the final proof before anything prints.
Is it really hand-drawn?
Yes. Drawn by our artist in digital watercolor. Never AI.
What does it cost?
It depends on your format and quantity. See current prices.
Will it arrive in time?
Here's exactly how long each step takes for printed invitations.
- 2–3business daysYour sketch
- 3–5business daysWatercolor proof
- 12–15business daysPrinting
- 5–9business daysFree US delivery
Roughly 7 weeks in total. Order at least 12 weeks before your wedding. Digital files arrive as soon as you approve your proof.
No answers found
Try another word, or email info@icatcher.co and we'll reply within 24 hours, Mon–Sat.
Ordering
How do I order my invitations?
Open the invitation page and make three choices: digital file or printed cards, single invitation or the complete 3-card suite, and your quantity. Add your venue and details on the same screen, or send them after you order.
Do I need a photo of my venue to order?
No. Any photo works: a phone snap, a screenshot or an image from the venue's website. No photo at all? Type your venue's address or a website or Google Maps link and we find the images ourselves. You can also order now and send it later.
My venue isn't on the internet. What should I send?
A simple photo on your phone is enough. This works well for family homes, farms, backyards and private estates.
Can you draw a venue outside the United States?
Yes. Destination weddings in Italy, Mexico, France, Greece and beyond are a big part of what we do. A photo, address or link is all we need, so distance is never a problem.
Can I add notes for the artist?
Yes. Use the Notes for the artist box when you order, or email us your order number any time. Tell us the arch you're marrying under, your color palette, or anything to leave out.
Can I change my order after placing it?
Usually, yes. Email info@icatcher.co with your order number and we update your brief. Once your sketch exists, changes simply become part of your revisions.
Your venue artwork
Is your artwork made with AI?
Hand-drawn, never AI. Every venue is drawn by hand by our artist in Photoshop, with a digital pen and watercolor brushes. No image generators, no filters. You see your sketch before any color is added, and you can ask for a drawing video, progress screenshots or the layered work file at any time.
Will it look like my venue?
Yes. Your guests should recognize it instantly. It's drawn in a soft, romantic watercolor style, so it reads as art rather than a photograph.
Can you remove cars, tents or people from the view?
Yes, usually without being asked. Parked cars, signs, scaffolding and passers-by are simply left out.
Can you change the season or time of day?
Yes. Spring blossoms, autumn leaves, a winter scene or a warm sunset. Tell us what your wedding day will look like and we paint that.
Can you combine two buildings, like the church and the reception?
Yes. Send a photo, address or link for each and tell us roughly how you'd like them arranged.
Can you add florals, greenery or a monogram?
Yes. Watercolor florals, a greenery border or a monogram can all be added. Mention it in your notes so the artist leaves room for it.
Can I use my venue artwork on other stationery later?
Yes, and couples love this. Email us your order number and we reuse your painting on save-the-dates, thank-you cards, menus, signs or a framed print.
Proofs & revisions
Will I see it before anything is printed?
Always. You approve your sketch first, then your finished watercolor with your wording. Nothing is printed until you say yes.
How many revisions do I get?
Unlimited, until you love it. Colors, details, crop and wording changes are all included.
Can I see a sketch before buying the full invitations?
Yes. Start with our $35 sketch. If you don't approve it after revisions, we refund your $35 in full.
Can I change my venue photo after ordering?
Yes, once for free. A further full restart with a different photo or subject has a $10 artwork fee, and we always confirm it with you first.
How quickly should I reply to my proof?
Within 2 days, please. If we don't hear back, we may approve the proof so your order doesn't miss your date. A quick "I need more time" is always fine.
Timeline & rush
How long does everything take?
Your sketch arrives in 2–3 business days. Your watercolor proof follows 3–5 business days after you approve the sketch. Printing takes 12–15 business days, then US delivery takes 5–9. That's roughly 7 weeks from your photo to your door. Digital files are emailed as soon as you approve your proof.
When should I order my invitations?
At least 12 weeks before your wedding. That leaves time to address and mail them about 5–6 weeks ahead. Ordering in November or December, or expecting lots of revisions? Order a little earlier.
My wedding is less than 12 weeks away. Can I still order?
Email info@icatcher.co with your date before ordering and we'll tell you honestly what's possible, including Rush (+30%), which gets printed cards to you in about 2–3½ weeks. The digital file is the fastest option, since you can print it locally.
Can I rush my order?
Yes. Rush adds 30% to your order total, faster US shipping included. Your sketch arrives in 2 business days, your watercolor proof in 2–3, printing takes 3–6 and US shipping 3–6, so printed cards reach you in about 10–17 business days (2–3½ weeks) instead of about 7 weeks. Just tick Rush on the order form.
Printing & shipping
What comes in the complete 3-card suite?
A 5x7 invitation, a 4x6 venue history card and a 3x5 QR-code RSVP card, all with your venue artwork and your wording. Guests scan the RSVP card to reply online, so no reply envelopes or stamps.
What paper do you print on?
Premium card stock with a soft matte finish, which suits watercolor beautifully. Portrait or landscape, in quantities from 50 to 2,500.
Are envelopes included?
Envelopes, guest addressing and wax seals are not included. If you'd like them, email us before ordering and we'll confirm what we can arrange.
What do I get with a digital file?
A high-resolution, print-ready file emailed as soon as you approve your proof. Print it anywhere, as many times as you like.
Where do you ship and how much does it cost?
Free tracked shipping within the United States (5–9 business days). We currently ship printed orders to US addresses only. Outside the US? You can order a digital file and print it locally.
My order arrived damaged. What now?
Email us within 48 hours with your order number and a photo, and we'll reprint and reship it at no cost.
Pricing & policies
How much do the invitations cost?
Prices depend on your format, package and quantity, and you'll see the exact total as you choose. See current prices on the invitation page.
How much is the sketch preview?
See the sketch page for the current price. It includes unlimited revisions and our Sketch Guarantee.
Can I get a refund?
Custom artwork is made just for you, so it can't be refunded once created. That's why you approve your sketch and proof first, with unlimited revisions. The $35 sketch is the exception: don't approve it after revisions and we refund it in full. See our refund policy.
Can I cancel or pause my order?
Cancel free within 12 hours of ordering. After that it's at our discretion, with a $10 fee if your artwork is already drawn. Wedding date changed? We can put your order on hold.
Do you offer discounts?
We run occasional offers, and printing more cards lowers the price per card. Planners and venues can email us about regular orders.
Unlimited revisions
Until you love your sketch.
You approve first
Nothing prints until you say yes.
Sketch Guarantee
Not happy with your sketch? Get your money back.
Hand-drawn, never AI
Every venue drawn by our artist.
Still wondering about something?
Ask us anything about your venue, your date or your invitations. We reply within 24 hours, Monday to Saturday.
info@icatcher.co
